Frequently Asked Questions

Everything you need to know about shopping with Alfreshco.

How long does shipping typically take?

Standard shipping usually takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return policy on all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.

Are your products sustainably sourced?

Yes, Alfreshco is committed to ethical sourcing. We work closely with our suppliers to ensure all products meet our high standards for environmental responsibility and fair labor practices.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Can I track my order in real-time?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress until it reaches your door.

Do you offer wholesale or bulk discounts?

We do! For inquiries regarding wholesale pricing or bulk orders for events and businesses, please reach out to our sales team via the contact form on our website.